Privacy Policy • PROPERTY CHARACTER
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Privacy Policy

 

The privacy of our website users is of utmost importance. We protect your rights in line with the following national and international legislation with regards to data protection and user privacy and we make every effort to ensure that you have the full protection afforded by legislation.

This site’s compliance with the above legislation, all of which are comprehensive in nature, ensures that this site aims for the greatest compliance with the data protection and user privacy legislation set out by many other countries and territories as well. If you require any further clarification, please do not hesitate to contact us via the contact form.

What information do we collect?
We are committed to respecting the personal data you provide us with. The information we collect will be information that you provide us with only, relevant to the purposes for which it is to be used in line with your consent. This may include:

  • Name
  • Role
  • Business organisation / Address
  • Email address
  • Telephone number
  • If you contact us via the website, we may keep a record of that correspondence
  • Internet Protocol address, information regarding the web browser you use
  • Information on how you use the site and use cookies

We will take every endeavour to ensure that such data will be accurate, complete and is kept up to date and is only stored for such as relates to the purposes for which it is required unless formal consent is given to the contrary. Information may be collected via:

  • Filling in forms on our site
  • Emailing us

Consent
When gaining consent we will then:

  • Display consent clearly and prominently;
  • Request that individuals positively opt-in, in line with good practice
  • Give enough information to make a choice on consent.
  • Provide individuals with the option to opt out.

How we will utilise your data
The data will only be used by the authorised representatives. From time to time we may use and process your personal information only where you have consented for us so to do. We then use this information to enable us to fulfil your requests such as providing you with information that may be of interest to you, to customise content that you see, or for technical website admin. Your data will only be used for marketing purposes via email, web/online, post or SMS if you have consented to such use. We will never pass your data to third parties for marketing purposes. We may however pass on your personal information if we have a legal obligation so to do.

Where the data is stored
Our website host is Go Daddy and their privacy policy can be found here. Your data can be further secured by means of an SSL certificate.

Site visitation data
This site utilises Google Analytics (GA) to track user interaction. We use this data to estimate the number of people using our site, to gain a better understanding as to how they locate and use our web pages and to track their journey through the website. Google Analytics records data such as your geographical location, device, internet browser and operating system; however none of this information personally identifies you to us. Google Analytics also records your computer’s IP address which could be used to personally identify you but Google do not allow us access to this. We consider Google to be a third party data processor. Google Analytics makes use of cookies. Disabling cookies on your internet browser will stop Google analytics from tracking your visits to pages contained in this website. The Google Analytics privacy policy can be read here.

Contact forms and email links
Should you decide to get in touch with us using the contact form or via our email link, none of the data that you provide will be stored by this website or passed to / be processed by any of the third party data processors. Instead the data will be collated into an email and sent to us over SMTP. Our SMTP servers are protected, which means that email content is encrypted and then the content is decrypted via our local computers and devices.

Your choices
Whenever personal data is provided by you, you will have access to information as to how that data will be utilised and you will be given the option to withdraw consent and/or storage of that data at any point.

Sharing information – our third party data processors
We regret that the transmission of information via the internet is not completely secure. Although we will do our utmost to protect your personal data, there is no guarantee as to the security of any data transmitted to our site and therefore, any transmission is at your own risk. Once you have provided us with your information, we will use strict procedures and security features so as to try to prevent unauthorised access.

We use a number of third parties to process personal data on our behalf. These third parties have been carefully chosen and all of them comply with the legislation required.

Data breaches
We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it becomes apparent that personal data stored in an identifiable manner has been stolen.

Changes to our privacy policy
We may update this policy. We will notify you about any significant changes in the way we deal with personal information by placing a prominent notice on our web site.

Terms of use
If you continue to browse and use this website [our ‘site’] you are agreeing to comply with and be bound by the below terms and conditions of use.

  • The content of the pages of our website is for your general information and use only. It is subject to change without prior notice.
  • This contents of this website are owned by us. The material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • Unauthorised use of this website may result in a claim for damages and be a criminal offence.
  • Occasionally this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not indicate that we endorse the website in any way. We hold no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising thereout from its use is subject to the laws of England and Wales.

Privacy support and data controller
If you have any questions or suggestions, please contact the data controller/protection officer of this website via our contact form.

The use of cookies
We may collect information regarding your general internet usage by using a cookie file which is stored on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer hard drive. They help us to improve our site and to provide a better and more personalised service. If you continue to use our site, you have the option to agree to the use of cookies.

On 26 May 2012, new rules regarding cookies on websites came into force. The site uses Google Analytics, a web analytics service provided by Google, Inc. (‘Google’). Google Analytics utilises cookies to enable us to analyse how users use the site. The information generated by the cookie about a user’s use of the site (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will utilise this information to enable them to evaluate the user’s use of the web site, compiling reports on site activity for web site operators and providing other services relating to web site activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate a user’s IP address with any other data held by Google. Users may refuse the use of cookies (as above). By using the site, the user consents to the processing of data regarding that user by Google in the manner and for the purposes set out above.

Cookies on sites from third party organisations
When browsing the website you may come across some cookies that are not related to our website. This happens when you visit a page with content inserted from a third party. We currently embed links or widgets from the following social networking sites:

These websites may place cookies on your computer either when you access certain functionality or a page. Links on the external pages may place cookies on the site, and we are not responsible for this. We have no control over how a third party uses their cookies. You should check these third party websites’ privacy policies if you require more information regarding their cookies if you are at all concerned about this.

Consent
If you wish to restrict or block the cookies we set, you can do this through your browser settings. The ‘help’ function within your browser should show you how to do this.

Alternatively, you could visit https://www.aboutcookies.org/ which contains comprehensive information on cookies on a wide variety of browsers. You’ll also find information on how to delete cookies from your computer. To learn about controlling cookies on the browser of your mobile device, please refer to your handset manual.

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